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BIBOIS BV processes personal data in accordance with this privacy statement. For further information, questions or comments about our privacy policy, please go to or email

Processing purposes

Bibois BVBA collects and processes the personal data of customers for customer management (including customer administration, organised visits, statutory reporting to principals and sending out marketing emails in the form of personalised matching mailings).

This is a summary of the personal data that is collected:
- forename and family name
- e-mail address
- telephone number
- IP address

When booking for the restaurant section, your data is collected in our system provided Tablebooker. Here we ask you for extra information:
- your date of birth

The general terms and conditions of our partner can be found on

When you make a reservation for the hotel, your data is collected in the cubilis platform. Here we ask you for extra information:
- Your address details
- name and first name of your guest(s)

The general terms and conditions of our partner can be found on

Legal basis for the processing

Personal data is processed on the basis of Article 6.1. [(a) consent,] [(b) (necessary for completion of an agreement),] [(c) (necessary to comply with a statutory obligation)], [(f) (necessary to protect the justified interest in running a business)] of the General Data Protection Regulation.

[To the extent that the processing is in terms of Article 6.1(a) (consent), the customer is always entitled to revoke the consent that has been given.]

Transfer to third parties

If necessary with a view to attaining the proposed objectives, the customer's personal data will be shared with other businesses (of the BIBOIS BV group) within the European Economic Area that are directly or indirectly affiliated to BIBOIS BV or to any other partner of BIBOIS BV

BIBOIS BV guarantees that such recipients will take the necessary technical and organisational steps to protect the personal data.

Retention period

The personal data processed for customer management will be retained for such period as is necessary to comply with the statutory requirements (including those pertaining to accounting).

Right of inspection, improvement, alteration, restriction, objection and transferability of the personal data

The customer is entitled at any time to inspect his personal data and can improve it or have it improved if it is incorrect or incomplete, can have it deleted, can restrict the processing of the data and can object to the processing of personal data pertaining to him in terms of Article 6.1(f).
Further, the customer has the right to receive a copy of his personal data (in a structured, accessible and machine-readable format) and to arrange for his personal data to be passed on to another business.

To exercise the rights mentioned above, the customer is asked to take the following steps:

  • adjust the configuration of his customer account personally;
  • send an email to the following email address:;
  • send a letter to Gemeentestraat 12 3054 Vaalbeek

Direct marketing

The customer is entitled to object, free of charge, against any processing of his personal data with a view to direct marketing.


The customer is entitled to submit a complaint to the Belgian Commission for the Protection of Personal Privacy [Commissie voor de Bescherming van de Persoonlijke Levenssfeer] (Drukpersstraat 35, 1000 Brussel -